Privacy Policy

Resto Bros Plumbing & Restoration ("Resto Bros," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we handle information connected with this website and with requests for our plumbing, water damage restoration, and mold remediation services.

Information We Collect

Information you provide

If you contact us by telephone or email, or if online service requests are enabled in the future, we may receive information such as your name, phone number, email address, service address, city, ZIP Code, requested service, insurance-claim status, preferred contact method, and the details you provide about your property or service needs.

Online request submission is currently disabled. Information typed into the preview form is not submitted to Resto Bros through this website.

Information collected automatically

Our hosting and security providers may automatically receive limited technical information when you visit, such as your IP address, browser and device type, requested pages, timestamps, referring page, and security or error logs. We use this information to deliver, maintain, protect, and troubleshoot the website.

How We Use Information

• Respond to inquiries and communicate about requested services.
• Schedule, estimate, document, and provide plumbing or restoration work.
• Coordinate with insurers, adjusters, property managers, or other parties when you ask us to do so.
• Operate, secure, maintain, and improve the website and our services.
• Comply with legal obligations and protect our customers, business, and rights.

How We Share Information

We may disclose information only as reasonably necessary to:

• Service providers that support hosting, communications, security, scheduling, records, maps, or business operations.
• Insurers, adjusters, property managers, contractors, or other parties involved in your service request and authorized by you.
• Professional advisers, government authorities, or other parties when required by law or necessary to protect rights and safety.
• A successor or prospective successor in connection with a merger, sale, financing, reorganization, or transfer of business assets.

We do not sell personal information or share it for cross-context behavioral advertising.

Maps, Social Media, and External Services

The website may load map tiles from OpenStreetMap providers and may use Google Maps if that feature is enabled later. It also links to search, review, and social-media services. Those third parties may receive technical information when their content is loaded or when you follow a link, and their own privacy policies govern their practices.

Cookies and Do Not Track

We do not currently configure first-party advertising or analytics cookies on this website. Hosting, map, security, or external-link providers may use their own technologies as described in their policies. Because this website does not currently track visitors across third-party websites for behavioral advertising, it does not respond differently to browser Do Not Track signals. If our practices change, we will update this policy and honor legally required privacy choices.

Data Retention and Security

We retain information for as long as reasonably necessary for service delivery, business records, legal compliance, dispute resolution, and security. We use reasonable administrative, technical, and physical safeguards, but no website, transmission, or storage method is completely secure.

California Privacy Rights

To the extent California privacy law applies to your information and our business, you may have rights to request access to or correction or deletion of certain personal information; to learn about categories of information collected, used, or disclosed; to opt out of the sale or sharing of personal information; to limit certain uses of sensitive personal information; and to receive equal service without unlawful discrimination for exercising privacy rights.

Resto Bros does not currently sell personal information or share it for cross-context behavioral advertising. To submit a privacy request, contact us using the details below. We may need to verify your identity and authority before completing a request, and legal exceptions may apply.

Children’s Privacy

This website is intended for adults seeking property services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

Changes to This Policy

We may update this Privacy Policy as our website, services, or legal obligations change. The effective date at the top of this page identifies the latest revision. Material changes will be posted on this page or communicated by another appropriate method.